Data Privacy Policy

Introduction

cryptoluxis Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

cryptoluxis is the data controller for the personal data we process about you. We are registered in Ireland with company registration number CRO362514.

Data We Collect

We may collect various types of personal data about you when you interact with our website or services. The data we collect includes information you provide directly to us, information we collect automatically, and information we receive from third parties.

Personal data collection occurs when you contact us through our website forms, email communications, phone calls, or during the provision of our business intelligence platform analysis services. We collect only the personal data that is necessary for the purposes outlined in this policy.

Information You Provide

• Contact information (name, email address, phone number)
• Company information (organisation name, job title, business requirements)
• Communication content (messages, enquiries, feedback)
• Project-related information for our analysis services

Information We Collect Automatically

• Website usage data (pages visited, time spent, click patterns)
• Technical information (IP address, browser type, device information)
• Cookies and tracking technologies data
• Referral source information

How We Use Your Information

We use your personal data for various purposes related to our business operations and service delivery. How we use your information depends on the services you use and your relationship with cryptoluxis.

The use of your data is always based on a lawful basis under GDPR, including contract performance, legitimate interests, consent, or legal obligations. We ensure that our use of your data is proportionate and necessary for the stated purposes.

Service Delivery

• Providing business intelligence platform analysis and comparison services
• Communicating about your project requirements and deliverables
• Processing payments and managing client relationships
• Delivering reports and maintaining project documentation

Business Operations

• Responding to enquiries and providing customer support
• Improving our website and services based on usage patterns
• Conducting market research and business development activities
• Compliance with legal and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our use of cookies includes both first-party cookies (set by cryptoluxis) and third-party cookies (set by external services like Google Analytics and Google Ads). For detailed information about the specific cookies we use, please refer to our cookie policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in limited circumstances as outlined below, always ensuring appropriate safeguards are in place.

Service Providers

We may share data with trusted service providers who assist us in operating our website, conducting business, or servicing you. These providers are bound by confidentiality agreements and data protection requirements.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or when necessary to protect our rights, property, or safety, or that of others.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Data retention periods vary depending on the type of information and the purpose for which it was collected. Contact information is typically retained for the duration of our business relationship plus a reasonable period thereafter. Website analytics data is retained according to our analytics provider's retention policies.

Retention Periods

• Contact form submissions: 3 years from last contact
• Client project data: 7 years from project completion
• Website analytics data: 26 months (Google Analytics default)
• Marketing communications: Until you unsubscribe or opt out

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. These rights allow you to control how your personal information is processed and used by cryptoluxis.

Right to Access

You have the right to request access to the personal data we hold about you and to receive information about how we process it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

Where applicable, you have the right to receive your personal data in a structured, commonly used format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures are regularly reviewed and updated to ensure they remain effective.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

International Transfers

As a company based in Ireland within the European Union, we primarily process data within the EU. When we use third-party services that may transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following information:

For privacy-specific enquiries, please contact us at privacy@cryptoluxis.pro and we will respond within 30 days of receiving your request.

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable data protection laws.

Irish Data Protection Commission: www.dataprotection.ie

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Cookie Policy Reference

For detailed information about the cookies we use on our website, including their purpose and how to manage them, please refer to our comprehensive cookie policy.